The Theresa

All cancellation request must be done within 48 hours of the order request. Customers must cancel by calling and speaking with a representative during normal business hours, Mon-Fri 9am-5:30 pm eastern standard time at 800-707-9559.

Customer must notify National Robe Corporation within 7 business days of delivery of any issues with garments purchased.

If garments do not fit and are manufactured from measurements provided by the customer, National Robe will make necessary alterations, however a fee may be charged at the customer’s expense. If a fee is charged the customer will be notified prior to alterations being done.

To be eligible for a return, your item must be unused and in the same condition that you
received it.

All returns must receive return authorization from National Robe Corporation. Any merchandise returned without the approved return authorization will not be accepted.

Customers are responsible for paying for your own shipping costs for returning your item. Shipping costs are non- refundable. Please allow 3-5 days for shipping arrival.